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Smart hub causes TV to restart - 2013 Smart TV models (UExxFxxxx)

(Topic created on: 24-01-2022 04:14 PM)
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Morphinos
Apprentice
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Every time I start smart hub about 30 seconds later it reboots my TV. Can’t get into Netflix or iPlayer or anything. Tried full reset of TV and still the same, do I need a new TV?

UE42F5500 model

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163 REPLIES 163
Members_fTQC3LW
Student
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Guess what... it looks working right, now...

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Mrjonz1
First Poster
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Same issue here UE46F6500. Perhaps it's on purpose to get us to buy new tv's.

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JKL508
Student
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I have the same issue..... come on Samsung! sort it out!

Members_ffmFbEw
Apprentice
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Exactly the same started happening earlier today

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Ottomix
First Poster
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Same problem here but different model code UN60F8000.  After opening smarthub TV crashes and restarts.  

Anyone have resolution yet?

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Juflex
Student
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now they are back online for me also

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Anmage
First Poster
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Hi!

If I block connections to 52.84.107.0/24 and 3.66.73.0/24 IP addresses on my router, the smart hub not crash, and the apps works.

MDan
Apprentice
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Seems it's back again.

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Members_ffmFbEw
Apprentice
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Not for me in the UK

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JosHenken
Apprentice
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Same here, last time used: yesterday (about 24hours ago) it was okay.

now: Smarthub reboots when connected to internet. (no internet does make it start, but then there is no functionality)

Resetting didn’t work.

 

Model: UE55F6670SS

Software version 2127

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