Smart hub causes TV to restart - 2013 Smart TV models (UExxFxxxx)

[Morphinos]

Every time I start smart hub about 30 seconds later it reboots my TV. Can’t get into Netflix or iPlayer or anything. Tried full reset of TV and still the same, do I need a new TV?

UE42F5500 model

[4ugust]

Add another one!
Exact same issue as you all, also since 20th June 2024.

[Vlidi]

Same problem again since 20th June 2024. I forgot about the issue ca. 2 years ago and thought our TV got "too old", but since it's software related hopefully Samsung will fix it soon.

[Fullen90]

As of 22nd June 2024 my 2013 TV seems to be up and running again. Someone must have just tripped on a server cable at Samsung HQ...

[Bernardk]

Yes, this seems to have been sorted without further intervention from my side. Thanks for checking and letting us know. Much appreciated!