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Smart Calibration - Not available on A32 Galaxy

(Topic created on: 31-12-2023 04:42 PM)
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TonyWW
Student
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I have recently purchased a QN90C smart TV and I'm hoping to use the smart calibration option on SmartThings app. Unfortunately the option for Smart Calibration is not available. According to the Samsung website Galaxy models after 2019 should have it. I believe the A32 was launched in 2021? 

Thanks in advance

Anthony

3 REPLIES 3
Gurky
Helping Hand
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It's likely a limitation of the phones camera? I have a fold4 and at first it was greyed out tried a few times and it worked. Try going through the TV to get the prompt.
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TonyWW
Student
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Hey Gurky, that's exactly what I was thinking too. Perhaps Samsung is referring to 2019+ phone models which are more flagship and have a superior camera.

 

Unfortunately no joy going through the TV 

Gurky
Helping Hand
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Yeah sadly not then, I know my S20 plus did it and my Fold4.
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