Thanks, it helped a lot,
I had my motherboard replaced (was replaced by SAMSUNG) and I was facing the same issue.
Issues:
- TV Shows "Please go into service mode and setup below options. - Type, Local Set, Front Color Option" on every startup.
- Was not able to accept Terms and Conditions, It would say "Server down for maintenance, try again later."
- Nothing works on TV as it requires us to accept Terms and Conditions.
- "About TV" section showing Model Number and Serial Number as "0" and "Default Text".
- Factory reset not works (at first)
I was not even able to setup my TV, found this article and decided to go forward with it, as i didn't have a service remote i used "SmartTV RC" app from play store. used the combination "return + info + factory + menu" to enter service mode. panel info was detected autoatically, entered locale and sw model, but i forgot to add model code. I had no idea what to select from Front Color List, found a similer TV on YouTube so i copied its Value. But there was no change so after few minutes i tried again and I checked every settings and found that i had not set model code (it was set to zero) after entering that i found that S/N (Serial Number) was also not set (was showing fail). so I entered that and restarted my TV, no change.
So I performed a Factory Reset (It was stuck at 0% for 3 minutes), after that I was able to set up my TV as brand new.
Everything is working normally now.
NOTE: DO NOT FACTORY RESET FROM SERVICE MENU, TO RESET GOTO SETTINGS > GENERAL > RESET
[EDIT] If you are lucky enough you can find the Front Color on the back of you TV.
"Type" should be printed on your panel shield beside your motherboard (inside your TV)
"Local Set" is your locale, so select your country
SW Model, Model Code, S/N, Front Color can be found on the backside of your TV.
Its written like this
_____________________________________________________
| Model Code : MODEL_CODE |
|Version No. : VERSION_NUMBER/SW_MODEL/FRONT_COLOR |
|S/N : SERIAL_NUMBER |
|____________________________________________________|
And here's the "TYPE" of the panel
If your TV shows more than one option for LOCAL SET for your country (i.e. EA_COUNTRY and ED_COUNTRY) then select EA for Analog and ED for Digital (depending on the option choosed you'll get and loose some of the features) If your TV is newer then you'll most likely have to choose ED from the list (in my case selecting EA will result in Universal Remote feature of my TV not working and some options for scaling and enhancing features graying out and not working, it only gave me option to add more channels to terrestrial section)
UTU8500N-U55TN1 is your Front Color, select it from the list.
Here's the type
I need help to solve my samsang tv problem I'm attaching the photo
my tv model is UA43AU7500KLXL
I change the motherboard I need help to setup service mode option type, local set, front colour help me
