Is anyone having the same problem with their Smart Samsung tv of not being able to watch on demand 5 I can watch channel 5 ok but not on demand have done all the resetting unplugged apparently it was dropped by Samsung it did inform me that it was going to happen had i had known i would have bought a different make of Smart tv have had samsung mobiles cameras tablets always always been superior and very happy with them so does anyone know if and when it’s going to be returned.ps i an watch on demand 5 on my ipad pro but not on my tv
Hi @Philip75 you do not name your model , the My5 app is longer supported on 2012 Samsung Tv's and Blu Ray players. However if more modern than that should be fine. Check you have the latest firmware update https://www.samsung.com/uk/support/ Regarding resets did do you a Smart Hub and Factory Reset? You may need to update or reinstall the app. For further information see here https://help.channel5.com/hc/en-gb/articles/360003804478-My5-not-working-properly-on-a-Samsung-TV My5 works fine for me on a 2017 model.
For more troubleshooting see here https://help.channel5.com/hc/en-gb/sections/360005858658-Troubleshooting
Yes, certainly other options if your TV is no longer compatible such as Chrome cast and Amazon fire stick. May want to have a look at his article. https://www.whathifi.com/best-buys/digital-tv-boxes/best-tv-streaming-boxes