Samsung server not found - Discovery+ app

[Members_gkRz6a6]

I am trying to watch Discovery+ via my Samsung smart TV, model number UE55MU6120. However although the app is loaded, it won't open and comes up with an error code saying Samsung server can't connect. However all of the other apps on the TV are working find such as YouTube, ITVx, BBC iplayer etc. Anybody know why Discovery+ won't load ? 

[Robin999]

Hi, and welcome to the community

Are you able to check for any updates to the Discovery+ app on your TV?

What year is your model of tv? Discovery + is compatible with Samsung TV 2017 models and newer.

[Members_gkRz6a6]

TV is 2017 I think, only installed the Discovery+ app last week, seem to download ok but just won't open up to play anything

[JAMES4578]

Hi @Members_gkRz6a6 yes Mu models  were released in 2017, therefore should be compatible.  If the app has the latest update  exit from the app and see if you can reinstall. If still no resolution would be advisable to Reboot both the Tv and your router (unplig from the mains for around 1 minute before connecting again) to see if this makes a difference.

[Robin999]

Olympics? Are you able to use another device running the app and stream that to TV?