Samsung QE50Q60BAU Grey Screen Power Flickering

[GB1977]

Hello

My Samsung QE50Q60BAU screen all of a sudden turned black and then turns on and off with the power light flickering on and off from grey screen to black.  The TV is 21 months old. 

I have tried turning off, unplugging all canmes, moving plug points, removing batteries from control.  The same issue happens.

Can someone please diagnose the issue and advise if it can be fixed.  

[johnz237]

1. Unplug the TV from the power source. 2. Wait for at least 60 seconds to discharge any residual power. 3. Plug the TV back into the power source. 4. Disconnect all Devices & Cables from your Samsung Television IE: USB, HDMI, Digital Optical Output, Mouse, & Keyboard 5. Attempt to turn on the TV using the remote or the physical power button. 6. If your Samsung Television is plugged into a Power Strip or Surge Protector. (Test and ensure that the Power Strip or Surge Protector is Functioning Properly

https://www.samsung.com/us/support/answer/ANS00062957/


However- if this does nothing i would maybe try contacting samsung support directly

https://www.samsung.com/uk/support/?srsltid=AfmBOopVUDlFkyDLAsmP4b2CkBMjaM0WFl8P_ECpPw4xg2ED4Yfzd-NW