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Original topic:

Samsung 32 smart tv

(Topic created on: 12-08-2023 06:09 PM)
280 Views
codeit4me
Apprentice
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I have a 50" smart tv, and I can control it from anywhere via this app.
The 50" shows the tv is off. The 32" shows offline. So we can not turn it on via the app unless I am in the house.
Any ideas anyone ?
Thanks in advance 
5 REPLIES 5
Mynicknameis
Journeyman
Options
What app?

Samsung Smarthings app?

To control TV through Smarthings app, the television needs to be on the same network that your phone is on.

Then just make sure the required television is detected in Smarthings app.

Remember not all tv models will be found or suitable etc.

Read here about connecting tv:
https://www.samsung.com/uk/support/apps-services/how-to-add-my-tv-to-the-smartthings-app/
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codeit4me
Apprentice
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I have used the smarthings app for a few years now. We go on holiday, we turn the TV on to make people think we are at home.
We have always done this, I am not sure if its the updates on the app that as topped this.
I can see the downstairs TV viathe app. But not the 32" smart tv 🙄 it says offline. It's in standby.

But so is my 50" 🖥 But I can work this from outside the house.
I have added both tv to the app. One works outside the house. One does not.
Something not right.
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Pugs1957
Samsung Members Star ★
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Check wake on lan is enabled in the power settings on the 32". If this is not available, I'm not sure there's a solution.
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codeit4me
Apprentice
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I will check the settings. I will report back
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codeit4me
Apprentice
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I enabled the smartphone control. Still no good. Wake on lan is not on this model. Just allow smartphone control.
Disappointed to say the least, this was the reason we went all samsung. 😒 🤔
Maybe a mistake. When I could have purchased another brand far cheaper.
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