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RU8000 not recognizing ethernet cable

Posted by Aug 2, 2020 6:36:09 PM in TV

Having trouble to get 82 inch RU8000 to connect to wired connection. Not recognizing new cat7 cable connected to a gigabit switch. Tested on... View Post

I'm very disappointed in Samsung. Hope someone can help us. View Post

tv ue55ks8002t

Posted by Aug 2, 2020 6:00:49 PM in TV

Hello to all and thanks for your time in reading this. I need some advice please on what is the best pvr so I can record/pause/play/rewind... View Post

Thunder bugs/Thunder flies In screen! KS9000 55"

Posted by Sep 15, 2017 10:36:43 PM in TV

So ive had my stunning KS9000 55" curved TV for around a year now and a few months ago i noticed something on the screen, I went to wipe it... View Post

Uh oh. I thought I was seeing things when I noticed a clear spider shape in my own screen Sam... View Post

TV Screen issue

Posted by Aug 2, 2020 1:53:00 PM in TV

UE49KS8000T after being away for a few days (2+days) my screen has bright lines from top to bottom across the full width almost like it... View Post

Thanks Andrew, the next time the TV will be off for a couple of days will be next week so wil... View Post

Apps Opening But Not Playing Video Content?

Posted by Apr 17, 2020 9:45:10 AM in TV

I have reset my smart hub and run all updates but this morning when I went onto Netflix, it had 'error loading content', same for... View Post

I am getting this issue also on samsung Q70 (49) firmware version 1361 View Post

Samsung "the Frame" connection to NAD C368 amplifier

Posted by Mar 24, 2019 3:37:01 PM in TV

Hi - I'm new to this community... I recently purchased a 49 inch Samsung 'The Frame' television (UE49LS03NAS). I'm pleasantly... View Post

Same problem with my NAD C368 and Samsung 7—series 65’’ 2017. Optical connection. NAD product... View Post

Samsung Q95T Plastic Cover

Posted by Aug 2, 2020 2:00:32 PM in TV

This is my first QLED and I have only had this for 2 days. The plastic has been removed and is already assembled. While I was looking closely... View Post

Sound delay

Posted by Aug 2, 2020 1:15:19 PM in TV

I have a 75” q900 tv and a q90r soundbar. they are connected with 8k HDMI cable via ARC. i have tried different HDMI leads but cannot... View Post

do you have intelligent sound switch on? this can sometimes cause lag issues. set your sound ... View Post

NU7100 – Jumping image

Posted by Jun 21, 2020 11:38:34 PM in TV

Not really sure how to describe this issue. What I can say is that it is not a flickering or a juddering issue, and appears to be... View Post

Hi there. Sorry to hear that. After posting here and receiving zero feedback (other t... View Post

Burning Toxic Smell and when TV is On and knocking and cracking noise when TV is turned off

Posted by Aug 2, 2020 2:53:09 AM in TV

For the past few days, my Samsung 55 in curved TV is generating A TOXIC burning smell when it is turned on. And, when the TV is turned off,... View Post

@Perryc: I'm sorry to hear that you're experiencing this issue. I have sent you a message... View Post

Laptop projection via wireless (sharing screen) and browser (missing plug-in)

Posted by Feb 10, 2020 3:11:41 PM in TV

Hello Samsung Support Staff I will tell you my painful problem with the new TV #model: UE55RU7452UXXH #Software Version : 1335. ... View Post

Hi Swapnil I remembered today one thing I did after I got the update In Settings -G... View Post

Get JPG file into ambient mode

Posted by Aug 1, 2020 8:42:09 PM in TV

I have a 2020 Q90. I have a 12 mb JPG file (not a photo) on my laptop I want to import to Ambient mode and have it as a constant back ground. I... View Post

Samsung TV Plus not receiving channel signal, app works

Posted by Jul 29, 2020 4:38:57 PM in TV

I just got a 55" Q6DT QLED 4K, works great except the Samsung TV Plus is showing channels in the guide, but gets an error when selecting a... View Post

Hi @DCrosby It does seem that your TV is up to date. Could you try a full reset ... View Post

40” smart tv

Posted by Aug 1, 2020 4:22:19 PM in TV

So my audio cuts out at least once a day and it’s really just a nuisance at this point. I’m watching Netflix or Hulu or whatever, and the audio... View Post

TV LE32R88BD not working - any ideas anyone?

Posted by Aug 1, 2020 10:44:54 AM in TV

Just looking for some thoughts from the forum on what might be wrong with our TV. Have tried Samsung chat but no-one is there to... View Post

UN65KS8000 vertical shadow line appeared today

Posted by Aug 1, 2020 10:36:46 AM in TV

I bought this TV in November 2016 and it's been great. Out of the blue the shadowy vertical line appeared near the center of the screen... View Post

Update to 9999.0 version

Posted by Aug 1, 2020 5:58:13 AM in TV

Hi guys my ua49ru7100 updated from 1356 to 9999 and wireless MAC address failed and didn’t found wireless network any idea or... View Post

Burning Smell from TU8000 - 2 weeks old

Posted by Jul 31, 2020 3:53:42 AM in TV

Hi, my new TU8000 started emitting a toxic smell from the back of the TV? What could this be? View Post

Hi @BIEHLY We've sent you a private message regarding this. View Post

New UN55TU700DFXZA purchase. Lots of issues.

Posted by Jul 27, 2020 10:05:04 PM in TV

Hello: I'm in the process of setting up this new TV. I have run into more than a few problems. Perhaps someone can assist; perhaps... View Post

Hi @geegecko Did you manage to sort out any of the issues you were having with y... View Post

Samsung TV (KS8000) keep restarting (on and off immediately)

Posted by Jul 31, 2020 6:52:36 AM in TV

Help!! My TV keeps rebooting, turns on, then blinks and turns off immediately after; after turning off (for like 2 seconds), it will... View Post

Smart Hub reset was a joke

Posted by Jul 30, 2020 11:17:16 PM in TV

Q65Q7FAM ... no appletv app anywhere in sight. I reset the smart hub, and all that got me was having to re-enter all sign-in info for all the... View Post

My 3 day old TV is a piece of junk. Apps that aren't there, apps that do not work, apps that ... View Post

Some sites not working in the web browser on Samsung TV

Posted by Jul 30, 2020 11:21:28 PM in TV

Hi, My mom and dad got a new Samsung TV (Q80T) 49 inch today. When we tried the web browser on that TV we were able to access their TV... View Post

Apple Tv app not available on my tv

Posted by Oct 30, 2019 1:21:44 AM in TV

Are there any plans for a firmware update to add the Apple Tv app for model number UE49KU6400UXXU its only a 2017 model and a 4K spec tv also... View Post

Q65Q7FAM ... no appletv app anywhere in sight. I reset the smart hub, and all that got me was... View Post

how to delete ambient mode background theme?

Posted by Jul 30, 2020 10:56:32 PM in TV

How do I delete the ambient mode background theme based on the wall picture I took for my 2020 model Frame tv? The pic did not turn out right... View Post

Unable to display my own images in art mode. 50005 error

Posted by Jul 30, 2020 10:13:58 PM in TV

I have a 43" frame tv. I was previously having the problem with a white "loading" line remaining on the top of the screen. That... View Post

UN50TU7000FXZA Bugs after firmware update 1301.5

Posted by Jul 30, 2020 7:39:05 PM in TV

I purchased this TV on June 5, 2020 and had no issues until a month passed, the only thing I find suspicious is that the TV got a firmware... View Post

No extended warranty option, really?

Posted by Jul 30, 2020 5:00:49 PM in TV

Just ordered a 50” TU8500 and was surprised there was no option to buy an extended warranty... really?if I’d known I’d have bought the same tv... View Post

filebrowser menus

Posted by Jul 29, 2020 10:16:50 PM in TV

is there a way to view the filebrowser in a list view rather than thumbnails. Also can you sort by name instead of what seems to be random... View Post