16-02-2024 12:03 AM - last edited 16-02-2024 12:14 AM
Hi,
I have the S95B TV with a Q800C soundbar (plus the SWA-9500S rear speakers) connected via HDMI eARC.
I set ‘Sound Output’ to ‘TV + Soundbar Q800C (HDMI)’, therefore enabling Q-Symphony, and all is fine.
If I turn the TV off for a longer period of time (say, overnight. Sorry! Can’t give an exact duration), sometimes (not always), the sound will reset to just ‘Soundbar Q800C (HDMI)’.
I have checked for an update through the TV’s settings menu and it says I have the latest version (ver. T-PTMDEUC-1602.2|ST_ENERGY). I have also checked the Soundbar’s firmware (using Smart Things on iPhone) and this also says no update is available (ver. HW-Q800CWWB-1002.00).
Any ideas why it would lose this setting please?
17-02-2024 08:46 AM