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Original topic:

Remote is not functioning after BT headphones are paired (Q80T)

(Topic created on: 15-09-2020 01:07 PM)
tsabus
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TV

Just received my new QA65Q80TAUXZN tv. After basic setup and fw upgrade (13.04) I tried to pair my JBL E55BT headphones. (It was a huge selling point that I can listen to the tv at night, in silence)

Everything went smoothly, I was using the headphones without any problem when suddenly I had to change channel with remote. Nothing happened just got a message that a remote is already paired and if if I want to I can pair a new one by pressing the return and play/pause buttons simultaneously. So I did exactly that but it said can not find remote.

I tried to remove batteries for more than 20 seconds and push power on button before putting batteries back - nothing...

Finally I have chosen reset in settings menu (using mobile as remote) and I could use remote again. Without paired headphones...

Is there a solution for this problem ?

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2 REPLIES 2
tsabus
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The latest update solved it !

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ChrisM
Moderator
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Great news! Thanks for sharing, @tsabus!

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