23-10-2020 07:54 PM in
My TV has just started to look washed out on one side and is gradually creeping across the screen. Reds look pink or purple and blues look green. Skin tones are almost grey. Seems to be missing the ability to process reds.
Any ideas? It's only 18 months old but I don't have a warranty as it was a resale.
23-10-2020 08:54 PM in
No worries @Shaun7 .
Can you check the software version and let me know if this is running on the latest version (version 1371.0)? You can check this from the TV Settings> Support> Contact Samsung/About this TV.
28-08-2022 11:20 PM in
Same here. samsung qn65q8, Red is falling. For a 3k Tv only after 3 years. No dammage was done to the TV. no warrenty, samsung on the phone can do nothing. So basicly, tv is ready for Landfill after only 3 years !!!! My old Tv was good even after 10 years. I will never buy anything from samsung for now. Go with Sony i guess.