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QLED QE55Q77TAT - can't share PC or mobile screen on my TV

(Topic created on: 15-11-2020 02:29 PM)
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Freshly bought TV with the latest firmware (1403). Connected with wire to the router, PCs and phones are connected wirelessly (also tried connecting the TV to Wi-Fi, same 5GHz network). 

Tested:

  • two different PCs (both Windows 10): using Project > Connect to a wireless display from the taskbar - TV is not on the list of devices. Tried to add it from Devices - not found. 
  • two different Android Xiaomi phones - using Cast option - TV is sometimes found, sometimes not. If found, the phone tries to connect for a moment, TV displays a prompt about connecting and nothing happens. 

Tried resetting Smart Hub in TV. Nothing changed. 

The weird part is - these devices can generally find each other. I can run my games or show my desktop via Steamlink.

I can log in to Youtube/Spotify using my phone or connect via the SmartThings app. So the connection is there but for some reason, I cannot use the most basic options to display the screen. Would greatly appreciate any help or suggestions. 

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