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Original topic:

Qled horizontal black line

(Topic created on: 15/07/19 22:21)
JohnLogan
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TV

4A475FD7-45A6-436F-9912-8B6E9D1CDBCC.jpeg

 

Hi a random horizontal black line has appeared across the front my 1 yr old Samsung QE55Q7FAM 55" 4K Ultra HD HDR Smart QLED TV. Can you advise on any fixes?! It wasn’t there 5 minutes ago

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BozyasUK
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Hi, looking at this and also the "horizontal line on my Qled 55" message room, it looks like the horizontal line issues is a known product fault that should be covered by more assistant from Samsung beyond the warranty. I now have the same issue, and have only been informed to carry the cost of engineer and repairs. This is not acceptable.

https://us.community.samsung.com/t5/Qled-and-Frame/horizontal-line-on-my-Qled-55/m-p/1160967

20210220_115327_5774.jpg

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