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QE65S95BATXXC with sound but no picture when turning ON

(Topic created on: 15-04-2024 11:16 AM)
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PMMRS
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I have an S95 OLED tv and is a great TV but I'm facing some issues. I have the TV connected via E-ARC to a Denon AVR-X2700H that is connected  to a 4K TV box from a TV supplier and other sources. Sometimes whe I turn on the 4K TV box  the TV starts to work but there is no picture in the TV just sound. After a while the picture comes and works normally. This doesn't happen daily but some times happens and I wonder if is a problem with the TV or is a SW issue.

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Members_RSEHK8j
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Hello,

the exact same thing happened to me today for the first time!
TV was turned on from CEC with an XBox Series X (as it has been 100's of times), no picture, just sound.

Turn it all off, after 2~3 min. turned on just the TV, no picture again, after some 3~5min. picture showed up!
What the hell just happened?!?

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