Q9FN One Connect Dolby Atmos/ eARC? HDMI Issues?

[HuntleyR]

I just got a Q9FN and having similar issues to others that I have found.  I have a Denon 4400H receiver, with the eARC updated firmware,  I have a Dolby Atmos setup.  The only way I can get Atmos to work is to run all compnents through the receiver hdmi, then ARC to the OneConnect Box...  I lost the ability to have the FreeSync option when gaming, and the auto game mode, and I also run into handshake issues everynow and then.   If I switch from xbox to comcast or something, sometimes I lose all sound and have to power everything down....  very frusterating. 

I would love to use the OneConnect box as intended and just use the ARC to the receiver, but I can't get it to have Dolby Atmos, even with high end UBD9700 Samsung BluRay player, or any Nexflix app (TV or Xbox)..  So, yea.. sounds like the OneConnect box can't handle Atmos.    I'm hoping for a firmware update, but who knows???   Its' just stupid that a $3k TV can't do the latest audio format that has been around for a few years now...  I'm tempted to return the TV and go OLED..

Ideas??

Thanks

[stef59]

the solution would be for Samsung to put the earc update online for the tv or change the one box connect with 2.1 plug

[Xiano]

Great idea! Would love to be able to just buy a new box instead of having to throw out my QE65Q9FN that I paid 4K dollars for. If SAMSUNG doesn't start prioritizing their customers and especially premium customers I will go over to LG with atmos and DTS support right out of the box next time I upgrade.