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Q800T 82" Game mode with Xbox Series X color flickering problem

(Topic created on: 25-11-2021 02:29 AM)
897 Views
VicenteCL
Student
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Hi everyone,

I've been having this problem for a while, when scrolling through some games like COD: Warzone, Fortnite or Walking Dead series, this kind of color flickering/ aberration happens. The game mode is on and set to 120hz.

The colors are mostly red, green, blue and yellow. At first, I thought it was Xbox hdmi cable or the console itself, but after trying with another TV the problem is gone, so it's the TV firmware or the TV itself. I believe it has something to do with the game mode setting.

Should apply to the warranty for a faulty tv?

Is Samsung aware of this problem?

My TV firmware is: 1462, the latest one.

 

Screen Shot 2021-04-22 at 18.50.21.PNGScreen Shot 2021-04-22 at 18.50.12.PNGScreen Shot 2021-04-22 at 18.50.08.PNGScreen Shot 2021-04-22 at 18.49.54.PNGScreen Shot 2021-04-22 at 18.49.24.PNG

6 REPLIES 6
Jkm0
First Poster
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Same here, let me know if you've a solution 

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mdiiorio
Voyager
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Also, same here.

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mdiiorio
Voyager
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In my case, with VRR off on the console, the problem is gone. But... no VRR is not acceptable.

LegoRessurected
First Poster
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Warzone is absolutely unplayable on my new Q72A 75" 4K TV.

 

This is all I get.

Screenshot_20211029-093909.png

Screenshot_20211029-093920~3.png

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mdiiorio
Voyager
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What if you disable VRR? I'm not saying that it's the solution. Just to confirm that VRR is also broken on Samsung TVs.

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LegoRessurected
First Poster
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Thanks for the help Pathfinder. I have actually turned off VRR on both Xbox and TV and in various configurations.  I have basically changed every video option on both Xbox and TV. I suspect it is a fault with Warzone and Activision doesn't seem to want to reply or resolve this issue.

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