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Original topic:

Q70R Soundbar SkyQ sound muffled on HD channels

(Topic created on: 16/11/20 18:36)
shdc
Observer
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TV

I have an issue with the audio on SkyQ as follows:

Setup is Q90R TV with Q70R soundbar. 

SkyQ plugged into soundbar and ARC port on soundbar to ARC port on OneConnect box.

Sound works fine with SkyQ digital audio output set to Normal, ie PCM.

When SkyQ digital audio output is set to Dolby Digital or Dolby Digital +, the sound is fine on non-HD channels, but on HD channels it is appalling. You can hardly hear people speak and their voice is very tinny.

 

https://1drv.ms/v/s!AnxxeTmvKEGujLB4wKV6CqELdJ6cag?e=dsDUD2

https://1drv.ms/v/s!AnxxeTmvKEGujLB1l4SIByXZoyPQJA?e=34RUSU

 

But when I plug HDMI from SkyQ into OneConnect and use TV speakers, sound works fine with Normal, Dolby Digital and DD+ set as audio outputs.

 

Sound also works fine with Netflix app on TV and SkyQ box. 

 

Anyone else seen this? Any ideas?

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ValseSte
First Poster
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TV

Hello, 

I have the same issue with same TV Q90R, but soundbar HW-Q950T.

Have you found a solution in the meanwhile?

Thank you

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