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Q50 pauses playback in Netflix when entering menus

(Topic created on: 12-05-2025 11:27 AM)
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WonderboyUK
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In thr last couple of days something has changed.  Now when I am streaming Netflix and go into the menus to turn the picture off (I like to sleep with the sound on), as soon as the menu comes up the playback pauses.  This means if I put the picture off then the playback doesn't restart hence picture off is now unusable.  It doesn't do this with other streaming services but my panasonic tv doesn't do it in Netflix.  Hence I'm really confused what the cause is but I'm leaning towards a Samsung tv issue or a netflix app on only Samsung Tv issue.  Spoke to Netflix and they've said its down to the Tv.  Can anyone help?

21 REPLIES 21
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WonderboyUK
Journeyman
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I haven't checked in a week or so, I'll have a look when I get home and see if anything has changed.

Solution
WonderboyUK
Journeyman
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Yes, this seems to have been fixed

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