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Problem conecting the tv to the internet

(Topic created on: 13-01-2024 03:20 PM)
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Olty
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Hello there, i recently got an old samsung smart tv UE40D6100, it's pretty old, but i want to connect it to the internet.
I plugged in the ethernet cable, in the settings says that it's connected to the internet but when i try to go to samsung apps it says it's not. I tried and changed the cable ports but none seems to work.
Any tips? Thank you.
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18 REPLIES 18
-Robot-
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Factory reset it and see if that works
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Olty
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This is another problem, i can't find the factory reset button anywhere in the settings, google says it's in self diagnosis, it is not
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-Robot-
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On TV it's under system I believe
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Olty
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The only reset buttton i could find is the smart hub reset, but it didn't help
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-Robot-
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I am not sure on your specific model but usually under settings
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-Robot-
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Olty
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I got here too bu i still don't find it
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Olty
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-Robot-
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Sorry I am just going off Samsung website
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