If you frequent these boards or any other AV forums, you will notice an abundance of posts complaining about the quality/bugginess of local dimming while in game mode on Samsung FALD sets from the 2018 Q9FN, to the 2019 Q90R (particularly the Q90R) and now the 2020 T series. These issues mostly show themselves in HDR content with the biggest complaint being excessive blooming in dark scenes, a greyish hue over the picture/lack of contrast and/or the picture dimming down to nothing over time.
I wanted to create a single thread where people could make it clear that they are not happy with the current situation of lousy game mode performance on very expensive sets that are often heralded as being great for gamers. I completely understand that there needs to be *some* trade off in game mode to achieve the desired low latency but, currently it seems like Samsung are doing all they can to hit the lowest lag figures completely at the expense quality. I firmly believe this is due to how many TV reviewers focus so much on these figures as a metric for how good a TV is for gaming, ignoring (barely testing?) the overall image quality across different scenes. If it's not possible to hit these headline figures without serious compromise in image quality then I urge Samsung to consider giving the users the option to prioritise image quality or speed. The Q90 has 3 dimming presets low/med/high and they're all the same! I imagine this is the case with the others too. They could easily be used to offer some user choice here. I can't speak for everyone but not every game needs 10ms response time. Many single player games would benefit from a mode that sacrafices some of this latency (and perhaps even peak brightness) to give a presentation that is closer to Movie mode.
It's not even consistent, you've released updates that have actually made game mode WORSE on some sets. Combine this with the fact that your TVs will update to new firmwares without the user's permission. This is a pretty awful situation.
Please Samsung, plug a PC into these TVs, watch a varying bunch of youtube HDR game videos and compare game mode with movie mode and see exactly how many issues you can see. I know you can do better than this. If this doesn't improve, my willingness to purchase another high-end set from you will drop to near zero.
If the moderators @AntS ? could pass this to the engineers, that would be a start. Thanks.
