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Please fix bugs on 65 S95C

(Topic created on: 29-03-2024 06:58 PM)
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Alex Malinkin
First Poster
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Please fix bugs on 65 S95C

When connected to a PC (Windows 10 22H2, RTX 4090 with the latest driver) via HDMI in any mode (game and normal) in 4k, any frequency other than 144 Hz does not work - black screen.

When connected to a PC (Windows 10 22H2, RTX 4090 with the latest driver) via HDMI in any mode (game and normal) in 4k, sometimes (every 5-20 minutes) the image disappears for 10 seconds, this is annoying If you turn off the sound when watching TV via HDMI, an annoying muted icon appears.

To connect, I use a certified HDMI 2.1 cable 3 meters long (I used 2 different manufacturers) with support for 8k 60Hz.

Firmware 1310.3 and after update 1402 nothing changed.

In Windows I use 3840 x 2160 resolution and 10 bit color, Nvidia driver version is 551.86. Also to system connected 2nd monitor via DP with 2k resolution 75Hz (2560 x 1440 @75Hz).

If necessary, I can provide additional information, as well as a video demonstration of the above bugs.

1 REPLY 1
mBardos76
Journeyman
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I also had blackouts at 4k, connected to my PC, with GameMode on. After long talks to support, they sent a tech, he replaced the board with the ports on it, which seems to fixed it.
Also, there seems to be a tech bulletin open for this, so talk to support, the replacing of the board took like 10 minutes, they do it at your home too.

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