26-02-2021 02:07 AM in
when i watch netflix movies
why is the picture shrunk by 6 inch top and bottom of the TV screen
i’ve tried zoom and tried also the picture mode setting
does not change the picture size
how can i change the ratio it’s only on netflix
it’s so annoying with a dark panel above and below the film no point in having a 65inch more like watching a 55 inch how do i rectify this problem
anyone help thanks
07-03-2021 10:07 AM in
thanks for your advice Gavinh
I contacted netflix about the two bars shorting the picture viewing to be told there is nothing i can do because any changes would distort the viewing picture quality 😔
i also looked into changing the picture ratio size in my tv picture settings
very strange when i tried the fit to screen the message is this function is in available !
the picture is only shrinking in certain viewing programmes
all the time in netflix which is totally disappointing as i want to watch on my 65inch screen.
07-03-2021 12:18 PM in
@karenann23: This is likely to be related to the content you're viewing, as it sounds like it is in wide screen. For further clarification, please check out the link below.