31-01-2020 01:12 AM in
Hello, I have a new Frame tv and it's set up with Wi-Fi and the One Box is connected to aerial socket, but there are no terrestrial / Freeview channels. I've tried auto-tuning and resetting on numerous occassions but still nothing. What am I doing wrong? Thanks.
20-02-2023 01:19 PM in
This is part of a post I did a few months back. I hope it helps!
I found this solution and IT WORKED!
NOTE: We ended up with 150 digital tv/radio channels! Please make sure that your terrestrial cable (coax) is plugged into the back of your tv. I forgot to do this first time round
17-03-2023 08:55 AM in
It didn't work for me! All seemed fine, I deleted the channels then searched and found 140 channels. But they were all Samsung tv plus channels. No sign of basic terrestrial channels like BBC, ITV etc. Any thoughts?
17-03-2023 01:05 PM in
Hi, sorry that you’re still having problems. It’s a ridiculous situation, isn’t it?
My only suggestion is have you checked that the coax cable has been plugged into your tv? I know this sounds really obvious but when I did this the first time round, it didn’t work because I hadn’t checked the coax! I’d done the first retune with the coax still in my Virgin box.
Having made getting terrestrial so incredibly difficult, I can’t believe that Samsung would deliberately sabotage a work around! But then who would have thought they would have made getting terrestrial stations so difficult in the first place?!
I hope you find a solution as it is incredibly frustrating.
all the best, Nicki
18-03-2023 07:00 PM in
Yeah it’s a pain in the a** the way they have done this, the labelling on the back of the tv also wrong in my case. I plugged the aerial cable into the cable socket on the tv not the one labelled Ariel (🙄) then you have to completely unplug the tv for a minute for it to reset then the channel tunings should come up and then boom tv!!
20-03-2023 09:14 AM in
Hi Beeb75. Partly perseverance! I followed Nicki's instructions so go into samsung tv plus, hit channel list/guide in the middle of my remote then chose edit channels at foot of screen. Select delete all channels and confirm. It then prompted me to search for channels which it found...eventually, after many frustrating attempts. Once it found them, Live Terrestrial TV suddenly showed up in my row of apps etc, next to samsung tv plus and, in my case, sky.
My issue was partly because I was testing a new indoor arial and I was having to move it around too to get a signal.
Thanks to Nicki too, and the original poster too!