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Netlix app dissapeared from Samsung smart Hub

(Topic created on: 16-11-2024 04:03 PM)
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I have this problem too

Members_UoDl8tK
Student
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Hy there,

I have a Samsung UE46H6203, and a few days ago Netflix app dissapeared from Samsung Smart Hub. I have tryed to search manually for it,but couldnt find it. Can someone help me getting Netflix back on? Tv has the latest software update

 

3 REPLIES 3
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues regarding Netflix.

May I please ask, how old is your Samsung TV? I ask the question as Netflix and Samsung regularly update the technology used to run services and a number of TVs that are a number of years old no longer work on the new Netflix app......

There have been (a small number of) other posts about this and it was confirmed by the Community Team.

If your TV is relatively new, please let us know when you got it and we will try to help further.
S24 Ultra
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Members_UoDl8tK
Student
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Hello,

Release date for this Tv model is arround 2013 -2014

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Piper123
Samsung Members Star ★
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Yep that would likely be it then I'm afraid.

App no longer compatible
S24 Ultra
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