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Poor Service

Posted by 13-01-2022 11:01 PM in TV

Is this usual Samsung experience? new TV diagnosed as faulty, wifi not working, refused refund, Samsung (following hours on the phone),... View Post

15-01-2022 05:20 PM

Unfortunately you're not the only one. I'm seriously thinking of selling all my samsung devices a... View Post

FALSE ADVERSTISING BY SAMSUNG

Posted by 14-01-2022 05:53 PM in TV

As my first post was responded to swiftly by a moderator called TessM who asked me to send screenshots which I done - this was 3 weeks ago and... View Post

15-01-2022 02:19 PM

do you work for samsung? View Post

Tv

Posted by 15-01-2022 12:30 PM in TV

Does anyone know how I register my tv, it kept saying wrong s/n and model number, the number I am using is,on back of tv. Don't say phone... View Post

15-01-2022 12:53 PM

Hi What browser are you using Try samsung internet Check sn number zero o Or letter o View Post

how to delete smart plus tv and channels

Posted by 21-01-2021 09:34 PM in TV

how to delete all this free ***** movies 😲 View Post

15-01-2022 11:52 AM

In the home menu have TV plus selected and hold down the select button in the centre of the remot... View Post

NU8000 recording to HDD - incredibly slow to display list

Posted by 10-03-2020 09:51 AM in TV

When I first got my NU8000 it was incredibly flaky at recording to HDDs. It generally didn't work, and I went through lots of different HDDs... View Post

15-01-2022 11:17 AM

Sadly you're totally correct. So disappointed that there hasn't been a firmware update to this ex... View Post

Grey border on 6400 series tv

Posted by 14-01-2022 06:13 PM in TV

Started out with a top and side line now shows as a grey border on all inputs. Have read that other line problems can be due to internal ... View Post

15-01-2022 10:14 AM

Hi thanks for the reply, it's 7 years old so out of warranty. The local TV repair guy hadn't se... View Post

QN90A voice command button not working

Posted by 06-12-2021 11:13 AM in TV

Hi, My Bixby only works when i say "Hi Bixby". It's not working when I press&hold the voice command button. Does anyone know... View Post

15-01-2022 07:57 AM

Hi, This page may help How do I use Bixby with my TV? https://www.samsung.com/uk/s... View Post

Samsung The Frame 2021 65” - white/dark mark on the screen

Posted by 12-01-2022 03:48 PM in TV

I have noticed a pattern on my screen during certain tv scenes, a very clear mark which appears to be cause by the lighting behind the screen. This... View Post

14-01-2022 08:55 PM

Does it show up as a light patch on a black picture? I have cloudy backlight / bleed patches that... View Post

TV Plus bandwidth

Posted by 06-01-2019 05:39 PM in TV

Received a samsung tv for xmas. Awesome. Still discovering features. Discovered theres a whole Rifftrax channel on TV Plus. Super Awesome. ... View Post

14-01-2022 04:20 PM

It is actually continuing to stream the last channel watched even when powered off! M not sure w... View Post

How to add apps to multi view on QE50QN94

Posted by 14-01-2022 08:17 AM in TV

Hi I have a Samsung QE50QN94AATXXU TV in my office and regularly use multiview to split my extended laptop screen and my IPAD display. However,... View Post

14-01-2022 11:29 AM

Hi, This page maybe helpful How to use Multiple Functions on a Single Screen(Multi-Link Sc... View Post

Scheduled recording issues on Q80A

Posted by 11-11-2021 07:41 AM in TV

I have a new Q80A TV. It is connected to my satellite dish and receives Freesat channels through the TV itself, ie not a set top box. I have a hard... View Post

14-01-2022 07:33 AM

Sadly not. I've just decided against using the feature entirely. View Post

QN95A - black screen, poor service

Posted by 13-01-2022 09:31 PM in TV

I purchased the QN95A back in march 2021. Since then ive had three engineers out requested by Samsung as brought direct through them, yet still not... View Post

13-01-2022 11:04 PM

You have the right to a refund within 30 days.After that, through the warranty period, you must a... View Post

Wireless connectivity on new QLED TV

Posted by 12-01-2022 06:45 PM in TV

While trying to set up a wifi connection, my new Samsung TV QE32LS03TCUXXU asks me to "enter the password for Fritzbox" (printed on the... View Post

13-01-2022 09:26 PM

Final straw: When trying to "Reset" it asks for "your PIN number". Where on earth do I find that?... View Post

Q950ts 65" earc sound issue - Popping/Clipping sound on Audio Sync

Posted by 14-12-2020 04:33 PM in TV

Hello all, does anyone else have a setup where by they use the earc system to transfer audio to their AV amplifier? If I switch HDMI earc... View Post

13-01-2022 03:50 PM

I've experienced the same thing. I have a Pioneer vsx-lx505 and using eARC from the One Connect ... View Post

Dark vertical shadow centre of screen

Posted by 07-01-2021 02:28 PM in TV

Bought a Samsung UE49NU7100 49" LED TV just over 2 years ago and now have a dark vertical shadow centre of screen. Having looked at Samsung... View Post

13-01-2022 11:14 AM

I have the exact same issue with my Samsung UE49NU7100. Already after two years. ... View Post

Q70T VRR Issues (Banding,Scanlines,HDR Flicker)

Posted by 31-10-2021 11:25 AM in TV

Any idea when they intend to Fix the VRR issues with the Xbox series X, i had a repair out in June with Michael Dawes and they couldn't fix the... View Post

13-01-2022 10:05 AM

Same situation, support just does nothing, honestly we should all swap it to LG nano series they ... View Post

Q950TS Game Mode VRR/FreeSync issue

Posted by 28-06-2020 03:09 PM in TV

Hi All Just purchased the Q950TS 65 inch model this week. One problem I'm having is with my Xbox one X - with VRR enabled and in... View Post

VRR issue - Q950TS 65 Inch and XBOX ONE X

13-01-2022 10:00 AM

Ahh man, i hope you get this, but i laughed so loud when i read this. I know your TV is way more ... View Post

Bright patches on UE75AU9000

Posted by 05-01-2022 12:19 PM in TV

I got this new TV at the end of November, set it up then went out the country for a couple of weeks. When I came back, that’s when I started using... View Post

13-01-2022 09:18 AM

So after a week, no one called to arrange a visit. Now according to Samsung customer support on w... View Post

Alexa not working on Samsung Q80T

Posted by 28-11-2020 08:58 AM in TV

I have Alexa setup but the TV will never react when I say "Alexa" whilst holding the microphone button on my smart remote. I have also... View Post

13-01-2022 03:24 AM

Thank you. Worked for me. All fixed. View Post

One Connect mini endless software reset loop

Posted by 27-09-2021 05:06 PM in TV

Hi Model UE55JS8500T 2015 Vintage. I have no issues until the cable from my one connect mini fell out when I was moving the set. Now... View Post

13-01-2022 02:28 AM

I had a same problem. Looks like I damaged the one connect mini cabel when I tried to move my TV.... View Post

Exiting TV Guide

Posted by 11-05-2019 11:49 AM in TV

Hello, When I open the TV Guide to show all the channels,if I just decide to press the exit button the guide closes and the home screen menu... View Post

12-01-2022 08:10 PM

I have found this same thing annoying! And have lived with it for almost two years. I can't belie... View Post

UA9000 75INCH

Posted by 12-01-2022 08:11 AM in TV

Before Christmas we purchased UA9000 TV which was delivered on the due date. Unfortunately Samsung failed to arrange the setup for the same day... View Post

Multi View mode on Q60T not working

Posted by 03-11-2020 06:35 AM in TV

I've talked to Samsung on twitter and over the phone and there seems to be some sort of glitch which doesn't allow me to use multi view... View Post

12-01-2022 04:56 AM

I traded my q60 for a q70. It has multiview ability but one of the 2 screens available to multivi... View Post

Is there an alternative cable SAMSUNG BN39-02301A One Connect cable

Posted by 01-12-2019 07:31 PM in TV

I have a Samsung Frams model number UE55LS0034AUXXU it believe it requires a new cable for the one connect. Is there an alternative I can purchase... View Post

11-01-2022 09:40 PM

Hi all, I've recently been gifted a Samsung tv and told that all I need to do is get a rep... View Post

samsung remote disconnecting

Posted by 16-09-2021 10:08 PM in TV

hey! we recently bought a new samsung remote for our samsung tv because the buttons had become worn out. The new remote we bought a couple months... View Post

11-01-2022 08:39 PM

It's changed after last update. I believe this is samsung stupid strategy for you to buy a new TV... View Post

Error code 05-300

Posted by 11-12-2020 03:37 PM in TV

Our new Samsung QLED Q80T 49" was delivered yesterday but after having put the smartthings app on my phone, it doesn't seem to recognise... View Post

11-01-2022 07:10 PM

Hi! Was anyone able to fix this error? thx View Post

Wall mounts

Posted by 11-01-2022 03:29 PM in TV

Looking for a suitable wall bracket for a 55inch curved Samsung UE55NU8500T PLEASE HELP View Post

11-01-2022 07:05 PM

@Members_CCaKWto: Having checked the user manual, there isn't any reference to wall mounting ... View Post

Motion Control - Latest Generation of Samsung Smart Remotes

Posted by 11-01-2022 05:20 PM in TV

Hi, I was hoping someone could confirm my suspicion that Samsung no longer supports motion control for their Smart TVs. I ask because I... View Post

11-01-2022 05:47 PM

Hi, Try Below Samsung's Smart Hub app will block some menu options while it is open. ... View Post

Bought Samsung QN95A Neo QLED TV and shows a black screen with PS5

Posted by 28-10-2021 08:14 AM in TV

It works fine otherwise, but when I connect my PS5 with it, it will show a black screen. Am I doing something wrong? View Post

11-01-2022 03:59 PM

Thats a sky Q thing not the best software in the world View Post

Bluetooth Setting disappeared

Posted by 25-02-2019 12:58 AM in TV

Hi i just went to use my Bluetooth headphones again on my tv (ue40h6400) and have just noticed the setting I was using to connect them has now... View Post

11-01-2022 03:47 PM

Are those instructions what you do for a keyboard? View Post