Netflix not working on tv(BN68)

[macca53]

Hi

If I look on the apps page I can see that my TV showing an up to date version of Netflix (version 5.2.59020 of 18/01/2024).  However if I try to open the app the screen goes black and does nothing - help!!  All other apps are working fine

TV is #BN68

[JAMES4578 · Accepted solution]

Hi @macca53  Try signing out/back in and reinstalling the app firstly. If none of these work I would suggest rebooting both the TV and your router, leave it for 30 seconds before reconnecting.  Even if other apps fine sometimes can be an issue with Bandwidth.

[macca53 · Accepted solution]

Hi @JAMES4578  I had tried the usual stuff like rebooting, but the thing that got me back up and running was reinstalling the app!  Thanks for your help

[JAMES4578]

Glad it is now sorted