05-09-2024 11:16 AM
My 7 month TV just has a black screen, starting Wednesday evening (4/9/24). I have sound and can access the netflix and Disney + apps, I just can't see anything on the screen. The standby light is working normally. I have already disconnected the plug from the socket several times and have done resets on the remote control 5 times but nothing has worked yet.
05-09-2024 11:24 AM
I'd say contact support at this point. Sounds like something isn't right and it'll still be under warranty if bought new.
Say hi to us on socials - @SamsungUK