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Tv has sound but no picture

(Topic created on: 05-09-2024 11:16 AM)
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MissJen
First Poster
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My 7 month TV just has a black screen, starting Wednesday evening (4/9/24). I have sound and can access the netflix and Disney + apps, I just can't see anything on the screen. The standby light is working normally. I have already disconnected the plug from the socket several times and have done resets on the remote control 5 times but nothing has worked yet.

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SocietyGirl
Community Manager
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I'd say contact support at this point. Sounds like something isn't right and it'll still be under warranty if bought new.


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