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Q Symphony randomly stopped working

(Topic created on: 25-04-2024 02:34 PM)
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ysolmaz
Student
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I connected my new Frame 65inch TV with the S60B soundbar with optical cable. Q-Symphony was working great until today. While watching Netflix, first the dialogue went completely silent while the rest of the sound was on. Then, the dialogue came back but with very low volume compared to the rest and sounds tinny. I have reset the soundbar to no avail. I have tried HDMI eARC connection with the same results. TV still shows TV + Soundbar but it’s not what it used to be before. Anyone else have the same issue? Given I’m in the first 14 days of purchase, I might return it if I can’t resolve it. 

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