Netflix app stopped working yesterday, won't load on Samsung UE48H6670. Software version T-MST14DEUC-2900.0. Sub-micom Version: T-MST14DEUS-1008.
Smart Hub Information:
Apps version: 6.1741
Other apps work, tv is connected to internet. I have unplugged, waited and re-plugged.
Can you help me with this?
Hi @Johnny32 At the moment it is just pre 2012 Tv's which are reported are being incompatible with the Netflix app,whilst you have a 2014 model. You do have the latest firmware though. I would suggest that after unplugging you reinstall the Netflix app. However if this does not make a difference suggestions to try are a Factory Reset, Rebooting Router (by unplugging) and changing the DNS settings. Go to Network-Network Settings-DNS settings and change from Automatic to Manual. Enter 18.104.22.168 or 22.214.171.124 (the Google Servers) There are other alternatives in this article should you wish to try them . https://www.lifewire.com/free-and-public-dns-servers
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
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