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Original topic:

Hulu, ESPN, Disney+ and Starz not loading on Smart TV

(Topic created on: 09-07-2022 02:48 AM)
lacy1101
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Randomly last night my Starz app on my Samsung Smart TV stopped loading. My son’s fiancé watched it for about 3 hrs. earlier in the day and when I came home I switched over from it to Netflix for a little while. When I switched back to Starz, it would not load, just a black screen. I realized today that Hulu, ESPN, and Disney+ are doing the same thing. When I go to my apps screen, there are no little Checkmarks in the upper right hand corner of those apps. Netflix and Amazon Prime Video are working fine. I have unplugged the TV for 5 min, didn’t fix it. I reset the Smart Hub, didn’t fix it.  Suggestions?

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ChrisM
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Hi @lacy1101 

Could we take the full model code and current software version of your TV please? Go to Home > Settings > Support > About This TV.

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lacy1101
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UN50KU6300FYZA

1250

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