03-04-2020 02:29 PM in
Hello everyone! My Samsung TV
UE46D6530WKXXU version no 2 is connected to the internet but is not working. I have the hub from Virgin media. It says Local connection completed but can't connect to internet. There are some apps I downloaded but they don't work... I tried to update the software but is fine. Please help!
04-04-2020 03:26 PM in
Could we confirm which software version you currently have running on the TV? Go to Menu > Support > Contact Samsung. Also, could you send us a photo of the error message you're getting when trying to connect?