03-04-2020 02:31 PM in
Please can anyone help - we have a Samsung TV with a One Connect. My young children got hold of the remote and pressed something which now means we are just seeing a screen saying Sky in a white circle but have dull sound? Netflix, Amazon etc all showing the picture just not Sky (HDMI 1). Can anyone shed any light? The customer service line and online help are currently disabled due to COVID19.