I have issue that when TV is switched on sometimes it shows mute icon animation on screen instead of TV channel. It can be removed only by switching between channels. I have external speakers connected and enabled instant-on. TV Reset(defaults) doesn't help.
Model:UE55J5672SUXXH (FW 1471)
What external speakers do you use and how are they connected? Does this icon appear when the speaker is connected and sound is set to play through them?
No this icon appears only when switching on TV, I have never seen it in other cases. They are regular 2.1 speakers connected to headphones 3.5mm jack. Sound is automatically played trough them when plugged in.