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Original topic:

Malicious process: libtvs-api.so

(Topic created on: 18-03-2022 02:55 PM)
Jeremy501
First Poster
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TV

Can someone help me.  Just recently my samsung TV has been giving me a smart security warming.  I have tried deleted all the apps on my tv and also tried a hard reset. Since my reset i just have the cable box attached to my TV and still gives me this warming.

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2 REPLIES 2
xSteveuk
Maestro
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TV
Hi,
If have Netflix try reinstalling it
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JAMES4578
Samsung Maker ★
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TV

Hi @Jeremy501 Do you have the latest firmware? Sometimes Netflix can be the issue  and so as @xSteveuk  says try reinstalling it. As a matter of interest were any 3rd party apps installed as that can sometimes cause problems?    Have you tried both the Smart Hub and Factory Reset. You could also switch off at the mains for 5 minutes.   

If this messages still keeps  popping up  seems major issue and you would be advised to contact Av specialists on  0333 000 0333 as they will be able to run you through the options. See contact options here https://www.samsung.com/uk/support/contact/  

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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