10-02-2020 02:11 PM
Hello Samsung Support Staff
1- Laptop projection via wireless has a few issue
a. every time I need to connect laptop I must delete the laptop from Device list (from the last time connection )via connection guide then reconnect
b. after sharing success the screen freeze after 3 to 15 min max and no way to it works again until I exit then do (a) step
Laptop HP envy 360x core i7 , Windows 10 home.
2- I bought the TV for a specific purpose ,use Udemy.com without HDMI cable ,so when I turn any video it works good but after 1 to 3 min max video disappear with message (missing plug-in).
Curently I'm using android apps to connect wirelessly but it's not the best solution (because of forward and rewind functions are not supported ),
so how to solve this issue a new model TV in 2020?
is the new software 1351.3 give the guarantee to solve this issues ?
wating for your response,
Thank you
01-08-2020 09:41 PM
Hi Swapnil
I remembered today one thing I did after I got the update
In
Settings -General ->
External Device Manager ->
Device Connection Manager ->
access notification from (first time only to --> Always on )
That's everything
Hope this was the reason
If you try it and works please inform me, I'm interested