Issues connecting dvd player

[steve754]

Hi Samsung Community Help!

I can't get a signal from a Samsung DVD player to my Samsung TV series 9 via hdmi

HDMI cable is brand new

Getting message reading HDMI no signal

DVD player is on and in sources says unknown with blue tick?

Amy ideas? It's all connected via a one connection box I've yried all 3 HDMI ports same message

Thanks in advance 

[nowdeleted]

Have you looked at the TV channels. As you might have scroll through a few to find your dvd.

As I use cable ... everything goes thorough the hdmi 1
But ther again I have a cable box, surround sound and TV. Trial and error setting things up.

[JAMES4578]

HI @steve754  you do not mention the Dvd Player. Is this the first time setting the DVD up,  whilst should not be issue if cable new can you possibly try another one.  Unlikely to be port issue if you have tried them all. You may need to check if Input Signal Plus is selected for  the port.

could  try Factory Resetting by pressing the stop Button for more than 5 seconds and if still issue disconnect the  DVD player (including cables)and power off the Tv for around a minute before reconnecting.