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Incorrect Colors on Q80T when game motion plus is turned off

(Topic created on: 09-05-2020 03:43 PM)
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Swifter
Apprentice
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35 REPLIES 35
Swifter
Apprentice
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Anybody else have this problem
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FrankieSomeone
Pioneer
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whoa
seems like it's completely inverting the hue

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ced
Journeyman
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Same problem here

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jayh89
Helping Hand
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I have this exact issue! Did you ever get a fix??

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ced
Journeyman
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this Tuesday morning there is an intervention on my TV at my home, they talk about changing the motherboard. I would post a message following the intervention.
jayh89
Helping Hand
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I had 2 tv's do the same thing... giving up and getting q85t instead. Hopefully it won't be the same...

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Journeyman
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we'll see, but if the repair is not possible I would ask for a refund. unbelievable that Samsung lets faulty models through, factory check is really not good
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jayh89
Helping Hand
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Any updates? I got the q85t instead and it's perfect - no problems.

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ced
Journeyman
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the motherboard was changed yesterday without result. I am very unhappy I do not understand that Samsung can not solve this problem. I will ask for an exchange because in addition the screen is affected by banding and dirty screen effect.

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