04-04-2020 05:27 PM
It's not problem with HDMI or dock station.
16-04-2021 03:18 PM
The only other thing to try is to hard power off both the tv and switch. More so on the TV side. Unplug the power cord to the TV and wait at least 30 secs then power up again and try re-connecting the Switch
16-04-2021 07:48 PM
I also tried every tip I came across - at least twice. Went to the reseller since it was new and they thought it was a problem with the dock and took it in. They said the dock isn’t exactly premium quality and is likely the reason. My problem was a bit different from yours though since I experienced the same on two different Samsung TVs. But it could still be a glitchy dock for you too perhaps?
16-04-2021 08:07 PM
Yes I ended up calling in a Samsung tech and he replaced my motherboard.
05-07-2021 12:32 AM
The same thing is happening to me
25-08-2021 06:47 AM
I have 2 tvs, a Toshiba from 2012, and a Samsung from 2016. 4 switches, 5 HDMI cables, 3 docks, 2 switch power cables. My family and I can't figure out why they won't connect! Unbelievable, every troubleshooting problem should be accounted for here! We updated, or tried to, on both tv and switch. We power cycled and factory reset every device and updated it. We tried plugging the cables in, in the right order. I enjoy the troubleshooting process and It has been hours now, I've tried everything on this blog.
I was like all the switches can't be messed up. All the docks can't be messed up. All the power cabl a can't be messed up. All the HDMI cables can't be messed up. My tvs are up to date. My switches are up to date! What is going on! HELP!
25-08-2021 06:52 AM
Samsung tv un55F7100, and Toshiba 39L22U
25-08-2021 06:54 AM
They worked 2 days ago
04-09-2021 12:24 PM
Hi I have tried your method which worked for so many but alas I still can't connect to my Samsung TV? Help please in crying inside for my daughter lol
28-09-2021 08:47 PM
Have the same problem as everyone else. My Samsung 43" TV isnt even a year old and always had a problem connecting with switch. The switch works absolutely fine on the other 2 (older) TV's in the household.
All TV's I've used has never ever had a problem with connecting properly on HDMI.. since I bought the Samsung. Im furious, its just ridiculous. Issued a warranty ticket. If they cant fix it I cant wait to return it. This shouldnt happen.
28-10-2021 02:34 PM
I just bought a BN68-12880A. It's not even a month old and I can't connect my switch. It will connect just fine to every other tv in the house. I don't believe it's the switch. If it wasn't such a pain in the butt, I'd return the tv.