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Horizontal line on 75q7fn across the tv

(Topic created on: 22-03-2020 07:37 PM)
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Yonisaa
Journeyman
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Hey, 

Yesterday this line showed up

What can it be? 

It has one connect box, and the tv is not under warrenty anymore.

I have this tv for about one year and half. 

Thanks. 

20200322_111544.jpg

 

IMG-20200321-WA0022.jpeg

 

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5 REPLIES 5
CarlH
Moderator
Moderator
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Hey @Yonisaa. Does the line appear if you perform a Picture Test? To do this, press Settings/ Menu on your remote and go to Support > Self Diagnosis > Start Picture Test. Let me know the results! 

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Yonisaa
Journeyman
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Yes, it appears in every input mode include picture test. (the first image is from the picture test) 

Can it be from the one connect?

Thanks for the help. 

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CarlH
Moderator
Moderator
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Thanks for checking that, @Yonisaa. When and where did you purchase the TV? 

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Yonisaa
Journeyman
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I bought it in israel and a year and half ago

It is not under warrenty anymore...

I think it is the display, and not related to the one connect. 

Thanks. 

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Yonisaa
Journeyman
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@CarlH  can it be related to the tcon?

It change it color a little bit by the image on the screen, see the update picture. 

Thanks. 

 

20200324_103136.jpg

 

20200324_101735.jpg

 

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