09-03-2017 10:13 AM
I have bought an invision wall bracket for my new UE40K5500 tv.
The 4 spacers provided by Samsung for this purpose have no corresponding bolts.
2 Spacers fit into the bottom 2holes but protrude by 22mm on the top 2.
Has anyone found a solution ? Where might you buy suitable spacers and bolts for this model tv?
Solved! Go to Solution.
10-03-2017 02:40 PM
Hey @SmartyBloke,
We're not too sure on the specs of the wall mount bracket you're using, but here's some information on the types/size of screws you'll need to wall mount the TV.
28-08-2017 04:27 PM
I have the same problem and the answer given is really quite unhelpful. I have a Samsung UE32M5500 LED Full HD 1080p Smart TV which comes with the same spacers (or wall mount adapter). Firstly Samsung is wrong in saying that the correct screw for a 32" set is an M4 - it's actually M8. However, because of the non linear curve of the back the TV 2 of these will protrude more than the others - this just ensures that your TV set is perpendicular when fitted to your wall mount. However, what is exceptionally unhelpful is Samsung not saying what length VESA screw will be required - certainly a non-standard length and probably 40mm or 45mm, depending on the thickness of the metal on your wall mount. It would have been even more helpful if they'd supplied whatever size was required for use with their spacers. 0 out of 10 for this - but 9 out of 10 for the actual TV, Samsung.
15-10-2017 11:32 AM
Why is there no mention here about the actual length of the spacer supplied with the UE40k5500 TV?
I have just received my UE325520 and the spacer length supplied with this TV by Samsung is 35mm, because I have measured it. The Intec ITB112B TV wall mounting bracket I have purchased is supplied with 14mm M4 screws & 1mm washer.. therefore I require 50mm long screws.
Why do not Samsung or most bracket manufacturers have this information clearly available on the product description - NOT ONLY in the box?
21-11-2017 10:40 PM
Hi Particklt,
I have recently purchased the UE32M5520 and have exactly the same issue. I'd be very interested to hear if you got any joy with the required lenght of the M4 (in my case) screws. I'm also guesing at 40-45mm.
22-11-2017 09:26 AM
After some trial and error we found that 50mm M4 bolts worked which we ordered from Amazon. Samsung couldn't have been more unhelpful.
25-05-2018 01:22 PM
09-10-2018 09:03 PM
Just thought I'd add - bought the UE32M5500 TV this weekend, same issue with mounting the wall bracket, used M4 x 50mm screws (from homebase). No need to cut down etc. Worked a treat.
Cheers
15-11-2018 07:36 PM
Does anyone know how to get the four screws out of the back of the tv? I have used an alon key to loosen them but they won’t come out and I can’t see how the screws will fit in with them still in there? Thanks
16-11-2018 12:36 PM