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Firmware version 1602.2-November 2023 for 2022 NeoQLED and QLED TVs: BUGS and/or anomalies

(Topic created on: 09-11-2023 09:39 AM)
21097 Views
Raus1
Pioneer
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Hi all,

below are the bugs and/or anomalies I've found with this new firmware version compared to the previous (1520.7).
Feel free to add other problems you have encountered or post information/details useful to the discussion.

Thanks to @JAMES4578  here you can see the release notes for your TV's model: Tv Firmware ChangeLogs 
Hoping Samsung will quickly fix them in the next version...

1) EPG slow down: the TV guide (EPG: Electronic Program Guide), which was previously opening very fast in 1430.1, now every time it's launched it shows the screen ("Loading....please wait") for about 2-3 seconds before it opens....very annoying indeed.

Raus1_0-1699521829804.jpeg

 

2) Wrong or missing TV channel logos: additional problem on the EPG guide (but it also occurred in previous versions) is still: the EPG guide does not show all the logos of the TV stations, furthermore in many cases the logos shown refer to other channels (see highlights in the figure).

Raus1_1-1699521829823.jpeg

 

I've already tried a rescan and factory reset (several times) but the result does not change. Please note: compared to version 1520.7 the situation has improved but there are still a lot of channels without logos or with wrong logos.

3) Some (uninstallable) applications will not uninstall: some applications are not uninstalled (e.g., Twitch, N, Knox) despite the fact that it is possible and that the DELETE option is displayed and selectable. Each time the TV is restarted these reappear in the list of installed applications.

Raus1_2-1699521829730.jpeg

pic 1: Installed app list

Raus1_3-1699521829731.jpeg

pic 2: select deleteTwitch

Raus1_4-1699521829732.jpeg

pic 3: confirm

Raus1_5-1699521829734.jpeg

pic 4: Twitch deleted

Raus1_6-1699521829734.jpeg

pic 4: after TV reboot again Twitch in the list of apps

4)  Audio/Video disynchronization in HDMI-eARC with Samsung soundbar and SONOS beam:  switching between channels using the EPG or after  a while of use and changing channels several times, the soundbar (Samsung HW-H450) audio goes out of sync. Instead, Sonos beam loses synchronism after going into stand-by mode.
To restore proper audio/video synchronicity requires turning the TV off and on again.  Even using MUTE on and MUTE off resumes synchronisation between audio and video 

 

 

61 REPLIES 61
wilk21
Journeyman
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50Q80B

Hi all, maybe a little off topic but any feedback welcomed. 
As mentioned in earlier posts am still waiting for an update to help resolve issues. 
In the mean time, I have managed to get a main board that is running version 1420.9 does anyone have any suggestions on a better version to install via usb or just leave as is ?

Thanks in advance

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mruddo
First Poster
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Same TV for me... and alas I can confirm it does not resolve the Sonos Beam (2) disconnection issues, so I still have to keep power-cycling when it drops out.

(I too use smart plugs and a Google routine to turn the Beam off and on again. Madness that we should have to do this!)

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