Firmware version 1602.2-November 2023 for 2022 NeoQLED and QLED TVs: BUGS and/or anomalies

[Raus1]

Hi all,

below are the bugs and/or anomalies I've found with this new firmware version compared to the previous (1520.7).
Feel free to add other problems you have encountered or post information/details useful to the discussion.

Thanks to @JAMES4578  here you can see the release notes for your TV's model: Tv Firmware ChangeLogs 
Hoping Samsung will quickly fix them in the next version...

1) EPG slow down: the TV guide (EPG: Electronic Program Guide), which was previously opening very fast in 1430.1, now every time it's launched it shows the screen ("Loading....please wait") for about 2-3 seconds before it opens....very annoying indeed.

2) Wrong or missing TV channel logos: additional problem on the EPG guide (but it also occurred in previous versions) is still: the EPG guide does not show all the logos of the TV stations, furthermore in many cases the logos shown refer to other channels (see highlights in the figure).

I've already tried a rescan and factory reset (several times) but the result does not change. Please note: compared to version 1520.7 the situation has improved but there are still a lot of channels without logos or with wrong logos.

3) Some (uninstallable) applications will not uninstall: some applications are not uninstalled (e.g., Twitch, N, Knox) despite the fact that it is possible and that the DELETE option is displayed and selectable. Each time the TV is restarted these reappear in the list of installed applications.

pic 1: Installed app list

pic 2: select deleteTwitch

pic 3: confirm

pic 4: Twitch deleted

pic 4: after TV reboot again Twitch in the list of apps

4)  Audio/Video disynchronization in HDMI-eARC with Samsung soundbar and SONOS beam:  switching between channels using the EPG or after  a while of use and changing channels several times, the soundbar (Samsung HW-H450) audio goes out of sync. Instead, Sonos beam loses synchronism after going into stand-by mode.
To restore proper audio/video synchronicity requires turning the TV off and on again.  Even using MUTE on and MUTE off resumes synchronisation between audio and video 

[xroosterx]

I'm in the US and I'm on 1602.3.  

[Trucker21]

 
this is on mine as we chat and still old update 1602 ?

[rmzshka]

There are two types of panels, one comes with a PTMDEUC firmware, and the second type of panel comes with a PTMLDEUC firmware, with the letter L. For panels with PTMDEUC firmware, the latest software version is 1602.2, and for PTMLDEUC panels, version 1603.1 has been released. As you can see, most of us have a version of the PTMDEUC panel, without the letter L in the middle, so there are no new updates for our panels and the latest version is 1602.2.

[Trucker21]

Wow fantastic Appreciate that. Thanks a lot my friend 

[wyup]

By curiosity, what are the differences between PTMDEUC and PTMLDEUC panels? I guess there must be a difference to require a higher firmware.

By the way, latest 1603.1 download already comes with PTMDEUC and PTMLDEUC folders, which should upgrade PTMDEUC panels aswell.

[rmzshka]

The 1603.1 archive includes the PTMDEUC and PTMLDEUC folders, only the PTMDEUC folder is not updated with the new version and its modification date is November 2023, while the PTMLDEUC folder has a new update and the modification date is January 2024.

[wyup]

Right, but if Samsung releases new firmware, it should be for both panels, not just one.

Please, what are the actual differences between these panels, hardware wise?

[rmzshka]

Most likely just different motherboards.

[wilk21]

Hi, makes sense to me now. 
Downloaded from Samsung and extracted to usb stick. 
TV doesn’t recognise any update file, info from service menu shows I have T-PTMDEUC. 
Hopefully an update will appear soon and even more hope that everyone’s issues are fixed 🤞

[Trucker21]

Can you send a link to download thanks