Firmware version 1602.2-November 2023 for 2022 NeoQLED and QLED TVs: BUGS and/or anomalies

[Raus1]

Hi all,

below are the bugs and/or anomalies I've found with this new firmware version compared to the previous (1520.7).
Feel free to add other problems you have encountered or post information/details useful to the discussion.

Thanks to @JAMES4578  here you can see the release notes for your TV's model: Tv Firmware ChangeLogs 
Hoping Samsung will quickly fix them in the next version...

1) EPG slow down: the TV guide (EPG: Electronic Program Guide), which was previously opening very fast in 1430.1, now every time it's launched it shows the screen ("Loading....please wait") for about 2-3 seconds before it opens....very annoying indeed.

2) Wrong or missing TV channel logos: additional problem on the EPG guide (but it also occurred in previous versions) is still: the EPG guide does not show all the logos of the TV stations, furthermore in many cases the logos shown refer to other channels (see highlights in the figure).

I've already tried a rescan and factory reset (several times) but the result does not change. Please note: compared to version 1520.7 the situation has improved but there are still a lot of channels without logos or with wrong logos.

3) Some (uninstallable) applications will not uninstall: some applications are not uninstalled (e.g., Twitch, N, Knox) despite the fact that it is possible and that the DELETE option is displayed and selectable. Each time the TV is restarted these reappear in the list of installed applications.

pic 1: Installed app list

pic 2: select deleteTwitch

pic 3: confirm

pic 4: Twitch deleted

pic 4: after TV reboot again Twitch in the list of apps

4)  Audio/Video disynchronization in HDMI-eARC with Samsung soundbar and SONOS beam:  switching between channels using the EPG or after  a while of use and changing channels several times, the soundbar (Samsung HW-H450) audio goes out of sync. Instead, Sonos beam loses synchronism after going into stand-by mode.
To restore proper audio/video synchronicity requires turning the TV off and on again.  Even using MUTE on and MUTE off resumes synchronisation between audio and video 

[wilk21]

https://www.samsung.com/uk/support/model/QE50Q80BATXXU/

Tried updating mine tonight via usb and tv would not update, good luck and let us know if it works for you

[rmzshka]

A new update has been released: 1622.4

[xdomx]

Have you noticed any changes? 

[Trucker21]

Just checked still on 1602 

[rmzshka]

Among the visible changes, a new theme for the settings menu and font, and in my opinion it began to work a little faster, plus they fixed the problem that I wrote about in this topic.

[rmzshka]

You need to check not on the TV, but on the support site page for your model and update via USB.

[Trucker21]

 
still same 

[rmzshka]

Ah, I forgot to clarify, the update for the Neo QLED 2022 QN90B.

[Trucker21]

Ok ta maybe an update coming soon thanks 

[rmzshka]

I found a new bug in firmware 1622.4, I wanted to reset the smart remote to factory settings (pressed and held Return + Multi View at the same time), the home screen appeared, only black, there were home screen items on the left side (Ambient, etc.), and the screen itself was black, I tried to exit this black menu the Return button, but it did not work, helped to go down the menu and select the Source - TV. Such a black screen was previously on firmware 1602.2, if you press the Source button on the BN59 remote control, this problem was fixed, but a new one appeared 😕