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HDCP error after update

(Topic created on: 08-11-2024 05:44 PM)
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Lucavigg
Student
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FOR INFO ONLY ******

 

For those people that have a Humax device connected to a fairly modern Samsung TV, I recently updated my QE75Q80C to firmware version 2013 on 7th November.

After the update, I could no longer watch or play through my Humax Freeview recorder FVP 4K GTR. I got a message “The programme cannot be viewed via HDMI connection because your TV does not support digital content protection (HDCP)”

This message is incorrect and I think is actually a problem with the Humax, not the TV. I suspect the HDCP version was changed on the update and the Humax couldn’t cope. I powered the Humax off for five minutes, forced it to restart and the Samsung set it up as a new HDMI device, which I had to rename and position on my home screen. I no longer got the error message.

2 REPLIES 2
AdrianChallinor
First Poster
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I have exactly the same issue with my Humax as well. 

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Lucavigg
Student
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I had to plug the Humax into a different HDMI socket to force the TV into setting it up as a new device. After I did that, it worked fine.

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