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Faint black lines

(Topic created on: 10-01-2024 11:31 AM)
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Claire352
Student
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1000045501.jpg

Hey guys, 

My Samsung tv is a over a year old. 

I can see these faint black lines on it now and it's annoying me.

I reset, did picture test but no luck. 

model is UE50AU8000KXXU

Any ideas?

Thanks

Claire

 

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2 REPLIES 2
JAMES4578
Samsung Members Star ★★
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Hi @Claire352  is this an issue on all sources and have you  tried different picture Modes and settings to see if that makes a difference? were any faults identified in the picture Test and  have you checked that cables are secure? if any tests fail  likely to need an inspection . If not the issue an idea to disconnect cables , unplug Tv from the mains for 30 seconds and connect again.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Claire352
Student
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Hi @JAMES4578 

Thanks for your response. 

Yip it's on all sources. I tried unplugging and picture came back with nothing  just contact Samsung.

I can live with it but just annoying as not an old TV

 

Thanks