10-01-2024 11:31 AM
Hey guys,
My Samsung tv is a over a year old.
I can see these faint black lines on it now and it's annoying me.
I reset, did picture test but no luck.
model is UE50AU8000KXXU
Any ideas?
Thanks
Claire
10-01-2024 02:15 PM
Hi @Claire352 is this an issue on all sources and have you tried different picture Modes and settings to see if that makes a difference? were any faults identified in the picture Test and have you checked that cables are secure? if any tests fail likely to need an inspection . If not the issue an idea to disconnect cables , unplug Tv from the mains for 30 seconds and connect again.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
10-01-2024 03:31 PM
Hi @JAMES4578
Thanks for your response.
Yip it's on all sources. I tried unplugging and picture came back with nothing just contact Samsung.
I can live with it but just annoying as not an old TV
Thanks