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Samsung 2018 Q Series (Q9) HDMI 2.1 Upgrade

Posted by Jun 16, 2020 3:38:30 PM in TV

Hi everyone, I hope you are well? Does anyone know if Samsung may upgrade the current One Connect box to HDMI 2.1? Many... View Post

Is the petition also valid for q90r 2019? View Post

Main Board compatibility

Posted by Oct 14, 2020 1:58:26 PM in TV

My mainboard BN94-0768B in my one connect box has stopped working properly as the tv switches itself off a few seconds after switching it... View Post

I can't find caption option

Posted by Oct 13, 2020 10:35:16 AM in TV

I have recently bought Samsung 43" N5470 smart tv. But I can't find any caption option in the accessibility. Is there any way to find... View Post

try to press that button twice quickly see that work View Post

Q6 Thin Vertical Lines

Posted by Jun 18, 2020 11:33:14 PM in TV

Hi, I've had the QLED 55" Q6 for a couple of years now with no issues, however recently the TV has developed thin vertical... View Post

Hi, its the screen. I eventually got mine resolved by sending it back to the store I bought i... View Post

Videos not autoplaying on ua43ku7000 Samsung Smart TV

Posted by Oct 14, 2020 10:38:34 AM in TV

We have TV where we are playing videos in loop but in mid August videos stopped auto playing next video. TV model number UA43KU7000... View Post

Diagnosis help

Posted by Oct 14, 2020 1:18:44 AM in TV

So my television (a UN55KS8500FXZA model) started acting strange a couple months ago, it would turn off and on by itself every few seconds.... View Post

iPhone 12 and Dolby vision, to Samsung TVs IN Dolby Vision

Posted by Oct 13, 2020 8:21:26 PM in TV

Now that the iPhone 12 will shoot in Dolby Vision, what is Samsung going to do to allow iPhone users to get their pictures in true fidelity to... View Post

I use to be an apple fan, that was 11 year ago, after I learned that apple alway at least 2 y... View Post

Samsung UN65MU8000 HDMI one connect not identifying hdmi

Posted by Oct 13, 2020 9:56:58 PM in TV

My TV is 3 years old and all the HDMI’s not working. I believe it’s the connect one. I’ve tried everything from factory reset to unplugging all... View Post

Yes. I have and I did all the steps I found that might fix it. At the end of the day it looks... View Post

Half screen lit up when on standby!

Posted by Oct 13, 2020 10:21:08 PM in TV

Hello everyone, I noticed last night that my Qled tv while on standby, the left side of the screen seems to be lit up. I turned it off at the... View Post

SAMSUNG UE32T4300AKXXU

Posted by Oct 13, 2020 9:09:16 PM in TV

Just bought this tv, yes it’s WiFi but just discovered it isn’t blue tooth,for my headphones. everyone says just get a Bluetooth dongle. Okay... View Post

Dark spot on brand new tv 65q800t

Posted by Oct 3, 2020 5:04:42 PM in TV

Dark spot on brand new tv 65q800t Not very noticeable until i go to ambient mode was not there the first couple of days . Ive never had... View Post

Had it returned the spot only showed up during certain picture settings but I didn't want to ... View Post

TV Samsung 50’ UE50TU7070 - Wake On Lan strange behaviour

Posted by Oct 13, 2020 8:14:12 PM in TV

Hi all,my wired to router TV doesn’t work good with Wake on lan.Everything works good with Smartthings, Alexa and hassio.Only wake on lan... View Post

Samsung TV error icon pops up on screen

Posted by Oct 13, 2020 8:01:01 PM in TV

Hello, The attached icon below emerged on the TV screen some time ago and never goes away when using the TV signal (through one of the... View Post

NEW 65" 4K UHD TV

Posted by Oct 13, 2020 7:05:53 PM in TV

TV CONTINUALLY DISCONNECTS FROM WIFI Purchased 3 months ago. Worked great for a month or so, now will not hold wifi connection. Have... View Post

QE50Q65T sound issue

Posted by Sep 9, 2020 7:27:33 PM in TV

QLED QE50Q65TAU 2020 TV has very strange sound reproduction when used at low volume, doesn't matter if it is on Freesat or Terrestrial... View Post

I can’t have two Bluetooth speakers attached and there is no headphone socket so I don’t thin... View Post

Delay in sound

Posted by Oct 12, 2020 6:29:07 PM in TV

UE43RU7020 Often when playing a tv programme from Sky or Amazon there is a delay before the sound comes through. Have unplugged and... View Post

No. I will be raising a support request with Samsung and will ask for a new tv. View Post

Linking Q60T to Yamaha sound Amplifier and Virgin Tivo box

Posted by Oct 13, 2020 1:46:33 PM in TV

Hi, I'm not sure of the best way to link these. I currently have the Tivo box going to TV via HDMI then using optical cable from TV to... View Post

Curve 55 inch tv

Posted by Oct 13, 2020 1:15:04 AM in TV

The tv starting making a sound and burning smell from the back of the tv. Its not even 5 years old. View Post

Hi @Vivekk We've sent you a PM regarding this. View Post

2020 Q70T connected to my Onyko reciever

Posted by Oct 13, 2020 2:09:39 AM in TV

When I first installed it, the volume worked fine. But now it won't adjust the volume. It still pops up on the TV as "Onkyo... View Post

Ambient mode with automatic brightness

Posted by Oct 12, 2020 11:23:59 PM in TV

Hello, When using Ambient mode with automatic brightness the tv turns into pink but automatic brightness off it's fine again. It does... View Post

Q80T - How to disable VRR without turning off the Game Mode (PC)

Posted by Oct 12, 2020 11:17:40 PM in TV

Hi, does anyone know how to disable VRR without turning off the Game Mode ? Unfortunately this TV, unlike some older QLEDs, does not have... View Post

OneConnect Box

Posted by Oct 9, 2019 12:21:43 PM in TV

Hello, 1. Where can I see which TV model comes witn OneConnect Box? 2. If the TV does not come with OneConnect Box which models would be... View Post

Not that I know of mate. If you find out I’d be interested... was under the impression that’... View Post

SmartThings app interfering with DTV tuning memory

Posted by Oct 12, 2020 8:31:50 PM in TV

Q80T worked flawlessly from box - auto tuned as expected using DTV terrestrial aerial connection. The next morning tv says NO SIGNAL. Did usual... View Post

Difference between HDR+ and HDR?

Posted by Oct 28, 2018 8:02:50 AM in TV

What is the difference between these two modes? Samsung's MU 2017 models have the HDR+ mode in the picture settings menu whereas... View Post

HDR+ is a version of HDR. HLG, HDR+ and DV are all enhanced versions of HDR. The current ... View Post

6 seies Smart tv in Spain no BBC iplayer or itvhub

Posted by Apr 12, 2020 4:17:26 PM in TV

I have the above tv purchased and used in Spain. The UK tv players are not in the apps list on the tv to install. My friend bought the same... View Post

how did you do this can you explain or send me info with a private message? View Post

Change my tv size

Posted by Oct 12, 2020 11:39:05 AM in TV

I would like to see a function where I can change the actual size of my tv by increasing the size of the boarder around the screen. I live in a... View Post

in the menu you should be able to change screen size settings View Post

Sound issue

Posted by Oct 12, 2020 10:31:56 AM in TV

Good morning. I'm having sound issues with one part of my set up. I have a Crystal Surround Air Track soundbar QLED TV BT... View Post

Hi @Matt-B1. Hope you're doing well. Let's try going through the troubleshooting steps... View Post

Why are 6 series TV owners being neglected?

Posted by Oct 12, 2020 11:27:48 AM in TV

Can Samsung tell us why they have not updated the 6 series curved TV firmware to one which will allow Eurosport Player to run. Surely having... View Post