Disney+ and Netflix too dark on UE55TU8000KXXU - completely unwatchable!

[IanMcCartney]

These apps work perfectly on a 5 year old Samsung HD TV. The picture on my new TV is terrible. I can hardly see a thing - the picture is almost black. It’s the first time I’ve been disappointed in a Samsung TV. Should I be returning it to the supplier?

[Aklima]

Hi,
Yes you should return to the supplier and mention it works fine on ur old TV.