01-05-2019 07:38 PM - last edited 01-05-2019 07:42 PM
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Connected to Internet but Smart Hub Apps are not loading. Has been working fine until today. I reset my internet and reconnected to the tv.. my wifi on my phone works and so do Hulu Netflix etc, so they should be on the TV.

01-05-2019 08:16 PM
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Hi @NFaith. Can you try resetting the Smart Hub? To do this go to Menu > Smart Hub > Reset Smart Hub. At this point you will be prompted to enter a PIN. If you have not set one up this will be 0000. Hope this helps!
02-05-2019 08:28 AM - last edited 02-05-2019 08:34 AM
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I have similar problem after software update. Nothing works that is associated with smart hub + tv sometimes takes 5 minutes to boot or so. https://youtu.be/fwvvjOgrU4Q
I have done multiple restarts, resets, smart hub reset, full reset etc... Plus the display sometimes goes terrible before it freezes and restarts again. QE55Q6FNA
