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Original topic:

Cannot pair smart remote with new Samsung TV T5300

(Topic created on: 07-04-2022 01:53 PM)
nick1
First Poster
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TV

i have a new Samsung TV T5300 - it works fine. I am trying pair a silver samsung smart remote but pressing the Play and Back buttons simultaneously does not work. Any ideas? I have change the batteries and reset it. It works fine to turn the set off and on but nothing else.

Thanks

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2 REPLIES 2
JAMES4578
Samsung Maker ★
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TV

Hi @nick1 Are you pressing and holding the Return and Play/pause buttons simultaneously for 3 seconds  whilst pointing at the sensor on the TV?

If still issues can you unplug from mains for a few minutes and then try again?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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nick1
First Poster
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TV

Thanks James but it transpires ( can you believe it ? ) that this premium TV doesn't come with ANY bluetooth connectivity so no chance of making any Smart Remote work with it. What next - no power cable or HDMI ports. Really disappointing from Samsung.

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