07-04-2022 01:53 PM in
i have a new Samsung TV T5300 - it works fine. I am trying pair a silver samsung smart remote but pressing the Play and Back buttons simultaneously does not work. Any ideas? I have change the batteries and reset it. It works fine to turn the set off and on but nothing else.
07-04-2022 05:36 PM in
Hi @nick1 Are you pressing and holding the Return and Play/pause buttons simultaneously for 3 seconds whilst pointing at the sensor on the TV?
If still issues can you unplug from mains for a few minutes and then try again?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
08-04-2022 12:27 PM in
Thanks James but it transpires ( can you believe it ? ) that this premium TV doesn't come with ANY bluetooth connectivity so no chance of making any Smart Remote work with it. What next - no power cable or HDMI ports. Really disappointing from Samsung.